Transform your beauty salon reviews into actionable styling insights. Understand what makes clients return, improve service quality, and grow your beauty business with AI-powered sentiment analysis.
Trusted by hair salons and beauty businesses across the UK
We've analysed thousands of reviews from hair salons and beauty services across the UK to understand what drives customer satisfaction in the beauty industry.
Customer feedback on cut precision, style execution, color quality and overall hair transformation results
Analysis of facial treatments, skincare services, makeup application and specialized beauty procedures
Evaluation of stylist skill level, color expertise, trend knowledge and personalized recommendations
Customer perception of ambiance, cleanliness, relaxation factor and overall salon environment
Assessment of service value, pricing clarity, treatment costs and overall value for money perception
Analysis of scheduling convenience, appointment availability, punctuality and rebooking processes
See how your salon's customer feedback would be broken down into actionable insights.
Analyse feedback about hair cutting precision, style execution, color quality and overall transformation results.
Assess comments about stylist skill level, color expertise, trend knowledge and personalized recommendations.
Evaluate feedback on facial treatments, skincare services, makeup application and specialized procedures.
Capture mentions of ambiance, cleanliness, relaxation factor and overall salon environment quality.
Focus on scheduling convenience, appointment availability, punctuality and rebooking processes.
Identify feedback about service value, pricing clarity, treatment costs and overall value for money.
We analyse feedback about styling skills, service quality, atmosphere, value, booking experience, and beauty treatments to help salons exceed client expectations.
Identify which hair services and treatments generate the highest customer satisfaction
Understand what clients value most about your styling skills and expertise
Discover atmosphere and comfort factors that encourage repeat bookings
Track color service quality and technical skill feedback trends
Optimize appointment scheduling and salon workflow efficiency
Monitor value perception across different beauty treatments and price points
“CX Insight helped us understand exactly what our clients valued most about our color services and atmosphere. We improved our consultation process and booking system based on the insights, and our average rating went from 4.1 to 4.7 stars in just 4 months.”