Discover what your customers truly think about their experience. Our AI analyses reviews to help you perfect your craft, enhance customer satisfaction, and build a thriving barbershop across the UK.
Our AI understands barbershop operations and analyses customer feedback across the categories that matter most to your business success.
Customer feedback on cut precision, style execution, and barber skill level
Analysis of staff friendliness, professionalism, and customer communication
Insights on shop ambiance, cleanliness, music, and overall vibe
Customer perceptions of pricing fairness and value for money
Feedback on appointment systems, punctuality, and waiting experience
How well barbers understand and deliver on individual customer preferences
Understand what keeps customers coming back and create lasting relationships.
Get detailed feedback on technique, style, and service to continuously improve.
Streamline booking, reduce wait times, and enhance the overall customer journey.
Identify what makes your shop unique and leverage it for competitive advantage.
Experience how our barber-specific analysis transforms customer reviews into actionable insights that improve service quality and business performance.
Visual overview of customer sentiment across all barbershop categories
Comments on the haircut's quality, style, precision, or suitability.
Comments on tailoring the service to the customer's preferences or providing advice.
Describes staff friendliness, professionalism, communication, and attentiveness.
Mentions of how on-time the barber was, or waiting experience.
Describes the shop's vibe, music, cleanliness, decor, or general environment.
Mentions cost, value for money, or pricing transparency.
“CX Insight helped us understand exactly what our customers valued most. We improved our booking system and atmosphere based on the insights, and our average rating went from 4.2 to 4.8 stars in just 3 months.”