Visual overview of your customer sentiment across all categories. Each card shows the category score, number of reviews analyzed, and trend direction compared to the previous period.
Comments on the haircut's quality, style, precision, or suitability.
Comments on tailoring the service to the customer's preferences or providing advice.
Describes staff friendliness, professionalism, communication, and attentiveness.
Mentions of how on-time the barber was, or waiting experience.
Describes the shop's vibe, music, cleanliness, decor, or general environment.
Ease and reliability of booking appointments or using the booking system.
Mentions cost, value for money, or pricing transparency.
Next update in 11 days
Example for Barber Shops
Each category is scored from -100 to +100 based on customer sentiment. Green indicates strong performance (50+), while amber and red highlight areas needing attention. The sentiment breakdown shows the distribution of positive, neutral, and negative feedback for each category. "No data" appears when insufficient feedback is available for that sentiment type.
12 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
Real customer feedback organised by category and sentiment to provide actionable insights into your business performance.
12 customer reviews
"Best haircut I've had in years! The barber really understood what I wanted."
"My haircut turned out exactly as I requested, with great attention to detail."
"Absolutely love my new haircut! The barber suggested a style that suits my face shape perfectly."
"Perfect fade and the top was styled exactly how I like it."
"Great cut, very professional work and clean lines."
"Amazing transformation! I look so much better."
"Solid haircut, nothing fancy but exactly what I needed."
"Outstanding technique and attention to detail."
"The style was good but slightly uneven on one side."
"The barber was skilled but rushed through the cut a bit."
"Hair came out shorter than expected but still looks good."
"The cut wasn't quite what I was picturing."
11 customer reviews
"The barber was extremely friendly and took the time to understand exactly what I wanted."
"Staff was professional and helpful, making sure I was comfortable throughout my haircut."
"Everyone was attentive and made sure I got exactly what I asked for."
"Excellent customer service, they really care about their clients."
"Friendly staff and great conversation during the cut."
"The team is knowledgeable and always willing to help."
"Very welcoming atmosphere and professional approach."
"Outstanding service from start to finish."
"Service was good but nothing exceptional."
"The receptionist was a bit dismissive when I called to reschedule my appointment."
"Staff seemed rushed and didn't pay much attention to my preferences."
11 customer reviews
"The shop has a great vibe with classic decor and comfortable chairs."
"Very clean and well-maintained space with a nice ambiance."
"Love the vintage barbershop feel, very authentic."
"Clean, professional environment with great attention to detail."
"The atmosphere is relaxing and the space feels premium."
"Perfect blend of traditional and modern barbershop vibes."
"The waiting area could use more comfortable seating, but the overall vibe is good."
"Nice ambiance but could use better lighting."
"Feels cramped when busy, but otherwise nice setup."
"Music was too loud, making it difficult to have a conversation with my barber."
"Could be cleaner, noticed some hair on the floor."
11 customer reviews
"A bit expensive, but the quality of the haircut makes it worth every penny."
"Great value for money considering the level of service and attention to detail."
"The price is reasonable for the quality of haircut and overall experience."
"Fair pricing for the excellent service you receive."
"Excellent value - you get what you pay for here."
"Price point is perfect for the quality of work."
"Cost is about average for the area and quality is good."
"Costs more than I usually spend but worth it for special occasions."
"Prices are higher than other shops in the area, not sure if the difference in quality justifies it."
"Overpriced for what you get compared to other local barbers."
"Too expensive for a basic haircut."
11 customer reviews
"Easy to book online and the confirmation system works perfectly."
"Simple booking process and they send helpful reminders."
"Website booking is straightforward and convenient."
"Phone booking was quick and staff were helpful."
"Love the text reminders they send before appointments."
"Great that they allow online booking 24/7."
"Efficient booking system and easy to reschedule if needed."
"Booking process is okay but could be more user-friendly."
"Their booking system was down when I tried to schedule, had to call multiple times."
"Had trouble with the online system, kept getting errors."
"System doesn't show all available times which is frustrating."
11 customer reviews
"Right on time for my appointment, no waiting around."
"Always punctual and respectful of my time."
"They run pretty much on schedule which I appreciate."
"Excellent time management, in and out efficiently."
"Never had to wait more than 5 minutes past my appointment."
"Consistently on time, which is rare these days."
"Perfect timing every visit, very professional."
"Usually a short wait but nothing too inconvenient."
"Wait times can be unpredictable, sometimes quick, sometimes long."
"Had to wait 20 minutes past my appointment time, which was frustrating."
"Waited 30 minutes despite having an appointment."
11 customer reviews
"He remembered my usual style and suggested improvements that worked perfectly."
"Gave great advice about what would work best with my hair type."
"Tailored the cut perfectly to my face shape and lifestyle."
"Took time to understand my preferences and delivered exactly that."
"Good personalized service, feels like they really listen."
"Excellent at adapting styles to individual face shapes."
"Made helpful suggestions that improved my usual look."
"They remember my preferences from visit to visit."
"Standard service, nothing particularly customized."
"Felt like he rushed through without really understanding what I wanted."
"Didn't seem to take my input seriously during consultation."