Visual overview of your customer sentiment across all categories. Each card shows the category score, number of reviews analyzed, and trend direction compared to the previous period.
Describes freshness, flavor, temperature, presentation, portion size, and overall satisfaction with food and drink items.
Covers friendliness, attentiveness, professionalism, menu knowledge, handling of issues or dietary needs.
Refers to the vibe, decor, lighting, music, noise, seating comfort, cleanliness, and overall environment.
Mentions of menu options, dietary accommodations, special dishes, or item availability.
Ease of making a reservation, walk-in experience, host handling, and table assignment.
Discusses whether food and drink prices match quality, portion size, and overall dining experience.
Mentions of wait time to be seated, food prep time, pacing of the meal, and order accuracy.
Next update in 11 days
Example for Restaurants
Each category is scored from -100 to +100 based on customer sentiment. Green indicates strong performance (50+), while amber and red highlight areas needing attention. The sentiment breakdown shows the distribution of positive, neutral, and negative feedback for each category. "No data" appears when insufficient feedback is available for that sentiment type.
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
Real customer feedback organised by category and sentiment to provide actionable insights into your business performance.
11 customer reviews
"The pasta was cooked to perfection and the sauce was incredible."
"Fresh ingredients and excellent flavor combinations throughout the meal."
"Food was delicious and presented beautifully."
"The steak was cooked exactly as requested and very tender."
"Outstanding flavors and creative dishes that exceeded expectations."
"Good quality food with generous portion sizes."
"Exceptional cuisine with attention to every detail."
"Amazing flavors and perfectly seasoned dishes."
"Consistently excellent food quality on every visit."
"Food was good but nothing special for the price point."
"The fish was overcooked and dry."
11 customer reviews
"Our server was attentive, knowledgeable, and very friendly."
"Staff went above and beyond to accommodate our dietary restrictions."
"Professional service and great wine recommendations."
"Excellent customer service and very welcoming staff."
"Outstanding service that made our anniversary dinner special."
"Friendly staff who made great menu suggestions."
"Service was professional and timely throughout the meal."
"Staff were knowledgeable about ingredients and preparation methods."
"Service was good but we had to wait a bit for our server's attention."
"Server seemed rushed and made several mistakes with our order."
"Waited too long for someone to take our drink order."
11 customer reviews
"Beautiful ambiance with perfect lighting and music."
"Cozy atmosphere that's perfect for a romantic dinner."
"The restaurant has a warm, welcoming feel with great decor."
"Lovely atmosphere with attention to detail in the design."
"Great vibe and comfortable seating arrangements."
"Perfect ambiance for special occasions."
"Beautiful interior design and comfortable environment."
"Excellent atmosphere that enhances the dining experience."
"Nice atmosphere but the lighting was a bit too dim."
"Too noisy - hard to have a conversation during dinner."
"The atmosphere felt a bit dated and could use refreshing."
11 customer reviews
"Food came out quickly and everything was well-coordinated."
"Perfect timing between courses, never felt rushed."
"Efficient service and good pacing throughout the meal."
"Quick service without compromising food quality."
"Great timing and efficient service throughout."
"Food delivery was prompt and well-organized."
"Excellent timing and coordination of service."
"Reasonable wait times considering how busy they were."
"Waited over an hour for our main courses to arrive."
"Service was slow and we felt forgotten about."
"Long delays between ordering and receiving food."
11 customer reviews
"Great value for the quality of food and service provided."
"Prices are reasonable for the portion sizes and quality."
"Fair pricing and the quality justifies the cost."
"Good value menu options available."
"Worth every penny for the experience and food quality."
"Excellent value for money, will definitely return."
"Reasonable prices for the area and quality offered."
"Great portions and fair prices."
"Pricing is on the higher side but quality is consistently good."
"Expensive for what you get, expected more for the price."
"Overpriced for the quality of food received."
11 customer reviews
"Great menu variety with options for different dietary needs."
"Excellent selection and seasonal menu changes keep it interesting."
"Good vegetarian options and clearly marked allergen information."
"Great variety and everything we tried was excellent."
"Menu has something for everyone in our group."
"Special dietary accommodations were handled very well."
"Wide selection of wines and creative cocktail menu."
"Menu could use more healthy options."
"Limited options for vegans, could expand plant-based choices."
"Several items were unavailable when we visited."
"Disappointed that my first choice wasn't available."
11 customer reviews
"Easy online reservation system and got our preferred time."
"Accommodated our large group with great seating arrangement."
"Great table by the window with a lovely view."
"Seated promptly and at a nice table as requested."
"Booking system is user-friendly and efficient."
"Comfortable seating and well-spaced tables."
"Excellent table management and smooth seating process."
"Walk-in friendly when not too busy, which is appreciated."
"Had to wait 15 minutes past our reservation time."
"Hard to get reservations, always seems fully booked."
"Table was too close to the kitchen, noisy and distracting."