Visual overview of your customer sentiment across all categories. Each card shows the category score, number of reviews analyzed, and trend direction compared to the previous period.
Analyse feedback about the actual dental procedures, pain management, treatment outcomes, and clinical expertise.
Assess comments about chairside manner, explanation of procedures, listening skills, and empathy.
Evaluate how well the practice handles dental anxiety, patient comfort measures, and overall experience.
Capture mentions of office cleanliness, modern equipment, comfort, and overall facility condition.
Focus on appointment availability, wait times, punctuality, ease of booking, and office hours convenience.
Identify feedback about treatment cost transparency, insurance handling, payment options, and billing accuracy.
Next update in 11 days
Example for Dental Practices
Each category is scored from -100 to +100 based on customer sentiment. Green indicates strong performance (50+), while amber and red highlight areas needing attention. The sentiment breakdown shows the distribution of positive, neutral, and negative feedback for each category. "No data" appears when insufficient feedback is available for that sentiment type.
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
11 reviews analysed
Real customer feedback organised by category and sentiment to provide actionable insights into your business performance.
11 customer reviews
"Dr. Smith was incredibly gentle and thorough during my root canal procedure."
"The dental work was completed to a very high standard with excellent attention to detail."
"Pain management was excellent, I barely felt anything during the procedure."
"My cleaning was very thorough and the hygienist was skilled."
"The crown fit perfectly and looks completely natural."
"Professional treatment with great clinical expertise."
"The procedure was completed efficiently and effectively."
"Excellent dental work, very satisfied with the outcome."
"Outstanding clinical care and surgical precision."
"Very thorough examination and comprehensive treatment plan."
"The filling could have been better fitted, feels slightly rough."
11 customer reviews
"Dr. Johnson explained everything clearly and answered all my questions patiently."
"The staff really helped ease my dental anxiety with their caring approach."
"Great chairside manner, made me feel comfortable throughout the procedure."
"The hygienist was informative and gave helpful oral care tips."
"Staff listened to my concerns and addressed them thoroughly."
"Excellent communication skills and very empathetic approach."
"Friendly staff who made the experience much more pleasant."
"Felt heard and understood, great patient care."
"Exceptional at explaining complex procedures in simple terms."
"Communication was adequate but could have been more detailed."
"The dentist was rushed and didn't explain the procedure well."
11 customer reviews
"The office is modern, clean, and very well maintained."
"State-of-the-art equipment and comfortable dental chairs."
"Waiting room is comfortable with nice amenities."
"Very clean and hygienic environment throughout."
"The technology is impressive and makes procedures more comfortable."
"Beautiful, calming atmosphere that reduces anxiety."
"The facility is well-designed and patient-friendly."
"Excellent facilities with all the latest dental technology."
"Parking can be challenging, but the office itself is nice."
"The office feels outdated and could use some renovation."
"Could use better ventilation, sometimes feels stuffy."
11 customer reviews
"Easy to get appointments and they work around my schedule."
"Always on time for appointments, very reliable."
"Great availability for emergency appointments."
"Scheduling system is efficient and user-friendly."
"Office hours are convenient for working professionals."
"Online booking system works well and is convenient."
"Excellent punctuality and respect for appointment times."
"Usually run on schedule but occasionally delays happen."
"Hard to get appointments, usually booked weeks out."
"Had to wait 45 minutes past my appointment time."
"Appointment availability could be better, limited options."
11 customer reviews
"Billing is transparent and they explain all costs upfront."
"Insurance claims are handled efficiently by their staff."
"Good payment plan options for expensive treatments."
"Fair pricing and great value for the quality of care."
"Billing process is straightforward and hassle-free."
"Staff are helpful in explaining insurance coverage."
"Payment options are flexible and accommodating."
"Pricing is competitive and reasonable for the area."
"Costs are higher than expected and not well explained."
"Insurance coordination could be smoother, had some issues."
"Unexpected charges appeared on my bill without explanation."
11 customer reviews
"They made my dental anxiety much more manageable with their gentle approach."
"Excellent sedation options for nervous patients like me."
"The entire experience was comfortable from start to finish."
"They understand dental phobia and work with you to manage it."
"Relaxing environment helps reduce anxiety significantly."
"Outstanding patient care and comfort measures."
"Made me feel at ease despite my fear of dental procedures."
"Great bedside manner and very patient with anxious patients."
"The experience was pleasant and stress-free overall."
"Exceptional at making dental visits feel routine rather than scary."
"Could have been more sensitive to my anxiety levels."