Revolutionising Customer Experience Insights

Unlock the full story behind your customer feedback with AI-powered analysis tailored to your industry and brand. CX Insight helps you spot trends, understand sentiment shifts, and act with clarity so you can deliver better experiences, faster.

CX Insight Dashboard

Industries We Support

Our AI-powered sentiment analysis is tailored to understand the unique language and priorities of your industry.

Barbering
Dental Practices
Restaurants
Auto Repair Shops
Hair Salons & Beauty Services
Gyms & Fitness Centers

...and more coming soon! Get in touch if you'd like us to support your industry.

Powered by Google Reviews

We analyze your Google Reviews to provide deep insights into customer sentiment and experience patterns.

Rich Data Sources

The more reviews your business has, the richer and more accurate insights you'll receive.

AI-Powered Analysis

Our advanced sentiment engine understands context, tone, and meaning in every review.

Actionable Recommendations

Businesses with substantial review data receive more comprehensive analysis and targeted recommendations.

Visual insights at a glance.

Our Insights Map provides a comprehensive visual overview of your customer sentiment across all industry-specific categories. Track performance, identify trends, and spot opportunities for improvement with our intuitive scoring dashboard.

Category-specific scoring.
See how you perform across different aspects of your business, from service quality to cleanliness, with industry-tailored categories.
Trend tracking.
Monitor how sentiment changes over time with clear trend indicators showing whether each category is improving, declining, or stable.
Actionable priorities.
Instantly identify which areas need attention and which are your strongest assets, helping you prioritize improvements effectively.
Insights Map dashboard showing category scores and trends

Testimonials

Trusted by businesses that care about customer experience

CX Insight helped us identify specific pain points in our patient experience. We saw a 40% increase in positive reviews within three months.

Dr. Sarah Mitchell
Practice Owner
Riverside Dental Care

The AI insights showed us exactly what guests loved about our service and what needed improvement. Our customer satisfaction scores jumped 25%.

Marco Benedetti
Head Chef & Owner
Bella Vista Trattoria

Understanding our clients' feedback patterns helped us tailor our services perfectly. We've maintained a 4.9-star rating for over a year now.

Lisa Chen
Wellness Director
Serenity Springs Spa

The detailed sentiment analysis revealed communication gaps we didn't know existed. Patient satisfaction improved dramatically.

Dr. James Harrison
Medical Director
City Health Medical Center

CX Insight made it easy to track what our customers really think. The actionable insights helped us boost our Google rating from 4.2 to 4.8.

Emma Rodriguez
Store Manager
Golden Lotus Day Spa

We used to guess what customers wanted. Now we know exactly what works and what doesn't. Our repeat customer rate increased by 35%.

Tom Bradley
Restaurant Manager
The Corner Bistro

Pricing

Plans

Start with our Free plan to explore powerful features, or upgrade to Pro for advanced insights and deeper customer understanding. No hidden fees just the tools you need to grow.